Roseart Lighter Company recognizes the importance
of protecting the privacy of all information provided by users of
our web sites, recipients of our e-mail newsletters and all of our
customers. We created this policy with a fundamental respect for
our users’ right to privacy and to guide our relationships
with our users. This privacy statement discloses the privacy practices
for all products and services owned by Roseart Lighter Company.
INFORMATION COLLECTION AND USE
Store.RoseartLighters.com collects information from our website users, subscribers and
customers. In this section of our privacy policy, we will describe
the type of information we collect and how we use it to provide
better services to our customers.
Registration and Ordering
When using our website and signing up for certain selected services,
users must first register. During registration, users are required
to give their contact information (such as name, e-mail address,
mailing address and phone number). We also may collect demographic
information (such as job title and purchasing responsibilities,
company information and professional certification). For internal
purposes, we use this information to communicate with users and
provide requested services, and, for our website visitors, to
provide a more personalized experience on our sites. We use aggregate
demographic information about our audience to improve our service,
for marketing purposes and/or industry reporting purposes.
For our services that require payment (such as certain events,
products and subscriptions), we also collect credit card information
(such as account name, number and expiration date), which is used
for billing purposes only, and is not otherwise shared.
E-mail Newsletters
If users wish to subscribe to our e-mail newsletters, we ask for
contact information (such as name, e-mail address and, occasionally,
demographic information). We use this information in the same
manner as we use contact information in the registration and ordering
process described above. Recipients of our newsletters can unsubscribe
using the instructions listed at the end of the e-mail newsletter.
Surveys and Contests
From time to time we may invite users to provide information via
surveys or contests. Participation in these surveys or contests
is completely voluntary and the user therefore has a choice whether
to disclose requested contact information (such as name and mailing
address) and demographic information (such as zip code or job
title). In addition to other uses set forth in this policy, contact
information collected in connection with surveys and contests
is used to notify the winners and award prizes, to monitor or
improve the use and satisfaction of the site, and may be shared
with sponsors of such surveys or contests.
Interactive Features
At some of our sites, we offer interactive and community features
such as discussion boards, webcasts and user profiles. Note that
all personal information sent or posted via such features becomes
public information for which we are not responsible.
Communications with Us
We have features where users can submit information to us (such
as our feedback forms). Letters to the editor and similar submissions
may be made public. Requests for service, support or information
may be forwarded as needed to best respond to a specific request.
We may retain e-mails and other information sent to us for our
internal administrative purposes, and to help us to serve customers
better.
Communications from Us: Service Updates, Special Offers
In order to best serve our customers, we may send updates that
contain important information about our sites and services. We
may also communicate with a user to provide requested services
and for account-related issues via e-mail, phone or regular mail.
We offer our users the option to receive information about our
company, related products, services and special deals. Users can
choose not to receive these communications, as set forth in our
Permission section below.
SECURITY
We use reasonable precautions to protect our users' personal information
and to store it securely. Sensitive information that is transmitted
to us online (such as credit card number) is encrypted and is
transmitted to us securely. In addition, access to all of our
users' information, not just the sensitive information mentioned
above, is restricted. Only employees who need the information
to perform a specific job (for example, a billing clerk or a customer
service representative) are granted access to personally identifiable
information. Finally, the servers on which we store personally
identifiable information are kept in a secure environment.
LINKS
Our web sites contain links to other sites. RoseartLighters.com and Store.RoseartLighters.com are not responsible
for the privacy practices or content of such other sites. We encourage
our users to be aware when they leave our site and to read the
privacy statements of each web site to which we may link that
may collect personally identifiable information.
NOTIFICATION and CHANGES
If we change our privacy policy, we will post those changes on
this page so our users are aware of what information we collect,
how we use it and under which circumstances, if any, we disclose
it. Users should check this policy frequently to keep abreast
of any changes.
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